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Privacy Policy

This Privacy notice for Bella Katee Pets Ltd, describes how and why we mught collect, store, use and process your information when you use our services, such as when you:

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Questions or concerns? Reading this privacy policy notice will help you understand your privacy rights and choices. If you do not agree with out polices and practices, please do not use our services. If you still have any questions or concerns, please contact us at bellakateepets@gmail.com.

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What personal information do we collect?

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We collect personal information that you voluntarily provide to us when you register, express an interst in obtaining information about us and our products, when you place an order, or when you contact us.

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The personal information we collect may include the following:

  • names

  • phone numbers

  • email addresses

  • mailing addresses

  • contact prefrences

  • billing addresses

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Senstive information. We do not process sensitive information.

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Payment Data. We may collect data necessary to process your paymeny when you make purchases, however this is not stored on file.

We may share data with third party payment providers who process payments made over the website to process user payments and refunds.

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How do we process your information?

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We process your information to provide, improve and administer out services, communicate with you, for security and fraud prevention, and to comply with the law. 

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  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.

  • To respond to user inquires/offer support to users. We may process your information to respond to your inquires and solve any potential issues you might have.

  • To Fulfil and manage orders. We may process your information to fufil and manage orders, payments, returns and exhanges.

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Opting out of marketing and promotional communications:

You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us at bellakateepets@gmail.com. You will then be removed from marketing lists.​

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Account information

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If you would at any time like to review or change the information in your account or terminate your account you can:

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  • Log in to your account settings and update your user account.

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Upon request to terminate your account, we will deactivate or delete your account and information from our active databases.

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Cookies

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Most web browsers are set to accept cookies by default. If you prefer you can choose to set your browser to remove cookies and to reject cookies. If you choose to remove or reject cookies this could affect certain features on our website.

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Cookies we use:

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Strictly necessary - We use this session cookie to remember you and maintain your session whilst you are using our website.

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Functionality - We use this cookie to identify your computer and analyse traffic patterns on our website.

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Analytical/Performance - We use this cookie to help us analyse how users use the website.

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